FAQ

What will it cost me?

Check out our Rates Page for an idea of how to estimate your rates

Can you pick me up/take me to the Asheville Airport?

Yes, Asheville Taxi is one of the few taxi providers in Asheville that can pick up and drop off passengers at the Asheville Hendersonville Regional Airport. Please see airport maps and pickup instructions here.

Can my dog come, too?

Yes! We are pet friendly! Please let us know that your four-legged friend will be joining us on the journey and we’ll make sure to send a vehicle that can accommodate them.

What’s your cancellation policy?

Reservation cancellations: Reservations may be cancelled for a full refund with notice 24 hours prior to pick up time. Reservations cancelled with less than 24 hours notice will be charged the full fare.

On demand cancellations: On demand fares are fully refundable until a driver has been dispatched. Once a driver has been dispatched to the passenger the order is non refundable and the passenger will be charged the full fare.

Are you looking for drivers?

Drivers with a clean driving history can apply to be a driver on our Drivers Wanted Page.